eServe

eServe is a Powerful Service Call Management System. Key features of eServe are,

* keeps track of your service calls
* manage your products customerwise
* classify complaints
* keep track of your service attempts
* record the reason for pending calls
* analyze your complaints customerwise, productwise and complaint categorywise
* analyze pending calls by pending reason
* comprehensive search for all complaints
* backup and restore your data

and much more.